Shipping policy

SHIPPING POLICY

SHIPPING INFORMATION

Thank you for shopping with Let’s Buy. We aim to provide reliable, affordable, and transparent shipping for all orders placed through our store.


ORDER PROCESSING TIMES

  • Orders are processed within 1–3 business days (excluding weekends and public holidays)

  • Processing time refers to the time required to prepare and dispatch your order

  • During peak periods, promotions, or sales events, processing times may be slightly extended

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.


SHIPPING CARRIERS

We primarily ship orders using Australia Post.
In some cases, we may use alternative reputable carriers depending on the destination or product type.


AUSTRALIAN SHIPPING

🇦🇺 Free Shipping

  • Free standard shipping on all Australian orders over $99 AUD

Standard Shipping (Orders under $99)

  • Shipping rates are calculated at checkout based on order weight and delivery location

Estimated Delivery Times (after dispatch)

  • Standard Shipping: 3–7 business days

  • Express Shipping (if available): 1–3 business days

Delivery timeframes are estimates only and may vary due to:

  • Australia Post network delays

  • Remote or regional locations

  • Weather conditions or public holidays


INTERNATIONAL SHIPPING

We offer limited international shipping to selected countries.

  • International shipping costs are calculated at checkout

  • Delivery times vary by destination

  • Customs processing times are outside our control

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country


SHIPPING COSTS

  • Shipping costs are clearly displayed at checkout before payment

  • Free shipping thresholds apply only to Australian orders

  • Express shipping (if available) is excluded from free shipping unless stated otherwise


TRACKING YOUR ORDER

Once your order has been dispatched, you will receive a tracking number via email.

Please allow up to 24 hours for tracking information to become active in the Australia Post system.


INCORRECT ADDRESS OR FAILED DELIVERY

Please ensure your delivery address is correct at checkout.

  • We are not responsible for delivery delays or losses due to incorrect or incomplete address details

  • If a parcel is returned to us due to an incorrect address, additional shipping fees may apply for re-delivery


DELAYS & UNFORESEEN CIRCUMSTANCES

While we aim to deliver orders within estimated timeframes, we are not responsible for delays caused by:

  • Australia Post or third-party carriers

  • Customs processing

  • Natural events or circumstances beyond our control

If your order experiences a significant delay, please contact us and we’ll assist where possible.


LOST OR DAMAGED PARCELS

If your order arrives damaged or appears to be lost in transit, please contact us at letsbuy247@outlook.com with your order number and photos (if applicable). We will work with Australia Post to investigate and resolve the issue.


CONTACT US

For any shipping-related questions, please contact us at:

📧 letsbuy247@outlook.com


AUSTRALIAN CONSUMER LAW

This shipping policy operates in accordance with Australian Consumer Law and does not limit your statutory rights.